FAQs

MashGlam – Frequently Asked Questions (FAQs)

1. What types of jewelry does MashGlam offer?

MashGlam specializes in elegant and high-quality jewelry, including necklace sets, mala sets, earrings, rings, bangles, and cluches.

2. Are you offering artificial jewelry?

Yes! We are offering artificial jewelry to match your unique style.

3. How can I place an order?

You can place an order directly through our website www.mashglam.com. Simply select your favorite pieces, add them to your cart, and proceed to checkout.

4. What payment methods do you accept?

We accept COD, credit/debit cards, bank transfers, and digital wallets for secure and easy transactions.

5. How long does it take to receive my order?

Orders are processed within 2-3 business days, and delivery typically takes 5-7 business days, depending on your location.

6. Can I return or exchange my purchase?

Yes, we have a 3-day return policy for unused and unworn items in their original packaging. Personalized or sale items are non-returnable.

7. How do I initiate a return?

Contact our support team at mashglamofficial@gmail.com  with your order details, and we’ll guide you through the process.

8. What if I receive a damaged or incorrect item?

If you receive a defective or incorrect item, please notify us within 24 hours of delivery, and we will arrange a replacement or refund.

9. How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

10. Do you offer discounts or promotions?

Yes! Stay updated on our latest deals, discounts, and special offers by subscribing to our newsletter and following us on social media.

11. How can I contact MashGlam?

You can reach us via:
📧 Email: mashglamofficial@gmail.com
🌐 Website: www.mashglam.com
📱 Social Media: Follow us on Instagram, Facebook, and WhatsApp for updates!

Still have questions? Feel free to contact us – we’re happy to help! 😊